Keeping you safe – Covid 19
As a result of the current pandemic Taxilady have been working to ensure the safest possible way to travel by adhering to government cleanliness standards and ensuring social distancing guidelines are met.
Everyone’s health has top priority. Please comply with our hygiene rules in order to provide you and others with the best possible protection on board our buses.
Wear a Mask Keep a safe distance
Q. Are you still open?
Yes, our office and depot remain fully open with our normal operational hours of 09:00 to 19:00 Monday to Friday, and you can reach us via email and social media outside of these hours.
Q. What contingency measures do you have in place to reduce the spread of the virus continues and protect passengers and staff?
At Taxilady we are committed to proactively reducing the spread of any disease and maintain the health of our staff and passengers. As such we follow the Government guidance relating to our industry; we already had in place fully itemised and documented cleaning procedures. These are closely followed by all our staff for the preparation of our vehicles prior to and after the hire of our coaches.
Q. Do you have hand sanitisers available on your buses?
All of our vehicles are fitted with hand sanitising stations. We’re also making sure that all areas that are likely to be touched by anyone on board, i.e. the hand poles, grab rails, etc, are being cleaned thoroughly and regularly.
Q. Can we re-schedule our trip/journey
Yes you can, please contact our sales team with your Private Hire or Date of travel and we will change for you immediately.
Q. Can we book a coach during these times?
Yes you can, we are open for business as normal and all our drivers and vehicles are ready to provide a great service like normal.